NextGen Signature Prints

Refund & Return Policy

Last Updated: October 10, 2026

At NextGen Signature Prints, we take pride in creating quality custom apparel, trucker hats, DTF transfers, and personalized gifts. Please review our policy carefully before placing an order.

1. All Sales Are Final — No Returns

All sales are final. We do not accept returns or exchanges on any products, including custom apparel, trucker hats, DTF transfers, personalized gifts, and ready-made merchandise.

Please carefully review your order before completing checkout, including product selection, size, color, design, spelling, personalization, and quantity.

We do not offer refunds for changes of mind, incorrect customer-provided information, ordering the wrong size or color, or other customer selection errors.

This policy does not exclude any rights or remedies that may be required under applicable law.

2. Damaged, Defective, or Incorrect Orders

Your satisfaction matters to us. If an item arrives damaged, defective, or incorrectly printed because of an error on our part, please contact us within 7 calendar days of delivery.

Please provide:

• Your order number.

• A description of the issue.

• Clear photographs showing the damage, defect, or printing error.

We will review the issue and determine an appropriate resolution, which may include a replacement, correction, or refund.

Please contact us before attempting to return or dispose of the item. We will provide instructions if further action is needed.

The seven-day reporting period does not limit any rights or remedies available to you under applicable law.

3. DTF Transfers and Custom Printing

All DTF transfers and custom printing orders are final sale. We do not accept returns or exchanges because of changes of mind, customer-supplied artwork errors, incorrect specifications supplied by the customer, or improper application of transfers.

Please review all designs, sizes, quantities, and specifications carefully before ordering.

If a product arrives defective, damaged, or materially different from the order due to an error on our part, contact us so we can review the issue and provide an appropriate resolution.

4. Order Cancellations and Changes

If you need to change or cancel an order, contact us as soon as possible. We will do our best to accommodate requests before production or fulfillment begins.

Once production has started, custom orders may not be changed or canceled. Orders that have already shipped cannot be canceled through our normal order process.

Any cancellation rights required by applicable law will still apply.

5. Refunds

Refunds are not provided for returned merchandise because returns are not accepted.

If an order arrives damaged, defective, or incorrectly produced due to an error on our part, we will review the situation and may provide a replacement, correction, or refund as appropriate.

Approved refunds will generally be issued to the original payment method. Processing times may vary depending on your payment provider or financial institution.

Nothing in this policy limits refunds or other remedies required by applicable law.

6. Contact Us

For questions or concerns about an order, please contact:

NextGen Signature Prints

Email: nextgensignatureprints@gmail.com

Please include your order number and a description of your concern so we can assist you.

Thank you for supporting NextGen Signature Prints. We appreciate your business!

You dream it. We print it. You own it.